Recently, Google decided to do some more experimenting with the search results pages and started serving a new set of search boxes, below the first organic listing, which allows users to refine their search further before going to your website.

I know I’ve already witnessed some very heated debates between Google and website owners, worried about losing valuable traffic and page views to their sites. Rightly so, Google’s experiments quite often cause website owners sleepless nights, their “tweaking” can mean a 50% drop in traffic overnight. Bigger brands, this could mean an even larger drop in traffic when the majority of their current traffic, comes from simple, brand based searches, simply because, they have spent years building that brand.

What if your homepage, is the page you WAN’T surfers to land on, regardless of their query?

If the content on a specific page is already highly relevant to the users query, shouldn’t that page be served up instead of the search within a site box?

Google’s position with this experiment is an interesting one, they claim they are trying to deliver users, directly to the most relevant page within any given website by allowing users to further refine their search, while still on Google and then clicking through, only when they find the organic listing they desire.

I give Google credit, for transactional based searches, where a user is searching for a specific product, I can really see the advantage to a system like this, delivering users directly to the most relevant page possible, but for broad, brand based searches, I think this is getting a little cheeky.

For those of you who don’t know what “search within a site” is, click on the thumbnail to see a preview image or preview HSBC results in Google here

Ok, now for the most contentious part of Google’s search within a site. Normally, advertisers can choose to block their competitors from buying their brand terms, if they have a registered trademark, so with my example above, say you are HSBC and you have blocked competitors from triggering ads on your famous trademark. Great, so you now own the space, paid and organic, when a user searches for your brand.

What happens next is the topic of most of the debate around search within a site, when you do choose to refine your search, using the search within a site box, Google all of a sudden decides that triggering ads, while searching within your site is fine and will display competitor’s ads prominently both above and beside your organic results. (Click on the thumbnail for a larger picture)

Is Google going too far with this? Or is this just simply allowing users to compare your search results with those of your competitors? - Studies have shown, that people have a built in need to compare between at least 3 major brands that they expect to see when they search. (Gord Hotchkiss has done some interesting research on this)

An example would be searching for rack servers, consumers would expect to find Dell, HP and Sun for instance, if the users only found the one brand, dominating all the top organic and paid positions, they aren’t as likely to purchase the product or to feel secure in their decision. I won’t go into depth about this in this article, but it is one thing to keep in mind.

In my opinion, search within a site is just another way that Google is trying to improve their users experience, helping them to reach the most relevant content, with the least hassle, however, Google are stepping on some toes with this one and if it rolls out and becomes more than an experiment, you can be sure that there will be plenty more people complaining about the feature.

For those of you who are worried about what search within a site is doing to your traffic, there is some hope, Google will listen to your requests to have this feature removed (at least they do if you are a big PPC advertiser), so contact your local Google rep and ask whether they can remove it, before you go and get too excited!

In the meantime, Loveclients will as always keep our clients (and everybody else via the blog) if our research gives any definitive answers.

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Google is in the middle of a very quiet revolution, changing the search results right before your very eyes, introducing a new type of search which has been dubbed “universal search” by most, others call it blended search. Whatever you call it, its changing the way that SEO professionals optimize website content.

Universal search brings together components of web, book, blog, video, news and many more different types of search onto the one results page, all blended seamlessly so that the average Joe doesn’t know the difference between one or the other, they simply get results tailored to their search query from various different sources.

The interesting question facing marketers, is how to take advantage of these new elements, which feature prominently within SERPS? Do you focus your time on optimizing video content, tagging images, writing a blog, publishing ebooks?!?

Need an example of universal search? Try searching Google.com for “los angeles bars” and this is what you will see:

Universal Search Example:

Ok, so we now know what universal search optimization can cover, basically any kind of web content so here is my guide to help priotize your online content efforts, in order of easiest to hardest.

1. Tagging your images: This is a no brainer and one of the easiest ways to start to get some additional traffic from the search engines. Tagging all images contained on your website with the correct alt text and description fields, gives you the opportunity to basically show a banner ad at the very top of a search result, if Google deems your image to be highly relevant.
2. Optimizing video content: Make your video useful or informational (Don’t waste users time), tag your video with popular terms which relate to the content, keep the video short and to the point, put your logo on the video and always ensure that you name your video so that it is relevant to the content and the keywords associated with it. Another great tip is to always include your videos in a “video sitemap” so that the search engines can find it all and finally use html to describe the contents of your video because search engines still love HTML best!
3. News content: If Google or Yahoo or any other news aggregators, truly think your site is newsworthy, they will generally add you to their index on their own, however for the majority of us it’s a matter of writing content, building up a reasonable level of quality and then submitting for approval. Once approved, news based search results can deliver lots of relevant traffic and the same old rules apply, write good quality, keyword rich, feature articles and make them worthwhile for users to read.
4. Local search: Getting listed within local search results can be as simple as adding your website to the local business ads section index within your adwords account, the reason that i put this as #4 was because you generally have to pay for the listing on a per click basis. However Google will also give you that one, free, map based link if you claim ownership of your business address, via a verification process. Click here for more information on Local business ads
5. Book search: Now this is a tougher one, simply because you have to take the time to write a book! It’s not as easy as it sounds but if you have the time, write a book on something you are truly passionate about, something you have a strong opinion on and then publish it as a PDF. Do your research and find popular phrases, using tools like wordtracker or keyword elite and featuring these phrases heavily within your original content. Once you have written your book, published it, it looks all pretty. Register it for a Google book ID and you are done, if people are searching for phrases which are highly relevant to your publication, there is a good change your book will be shown.

If you currently use a third party search agency to optimize your website, make sure you ask them what they are doing for your universal optimization, be proactive and findout their guidelines and strategies and ask questions about where they think the future is heading and get in before your competition does.

Those tips above are useful, but the most important thing to remember when optimizing your search marketing, is to try and deliver unique, meaningful content to users. Google and Yahoo both love to deliver the freshest, most useful webpage’s to their users, so if you write it (and optimize it properly) they will come.

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We’ve written before about some of the benefits of blog advertising, though to date; most of our testing hasn’t really produced the type of returns that the bigwigs selling the service claim it can provide. Most of the results we have seen, are very poorly written articles, in a section of a blog thats bound never to be seen, on blogs that have low traffic levels - It just doesn’t generate the type of returns or ’social buzz’ that they claim it does.

Our view, is that the industry has been begging for someone to really take command of this space and offer up the ability for bloggers and advertisers to connect, whilst providing real media metrics & tracking and and make a % for offering the introduction. If they could throw in some sort of accountability tracking too, we wouldn’t complain.

Enter Social Spark a site produced by the team over at Izea who are responsible for PayPerPost, one of the very sites we tested & mentioned earlier that seems to generate pretty poor quality results. Well at least in our testing of their network, anyhow.

Taken from their website:

SocialSpark is a Social Marketing Network that connects advertisers and bloggers through an online advertising marketplace. Advertisers are able to target blogs based on conversational topics and make cash sponsorship offers to the bloggers who publish them. Bloggers can make money by either placing display advertisements on their blog or by writing sponsored content. The sponsorships offered through the SocialSpark marketplace allow advertisers to build buzz, generate traffic and maximize social media exposure.

In short - it connects bloggers to advertisers, & offers metrics and tracking. They are currently in beta, though if the final product lives up to the claims their making in their video presentation here, then we think they’re on a winner.

We’ll be sure to test the service, and report back!

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