Making Social Networks Personal

Making social networks personal

You are a part of one or have seen heaps of buzz about them. Social networks are here to stay and are only going to get bigger.

From an advertiser’s perspective it’s pretty hard to grab someone’s attention and keep them focused on your adverts. So many times have I seen companies pour millions of dollars down the drain on social network advertising, in the hope that people will buy their products or services?
Social Networks

So why doesn’t advertising work on social networks?

All the online marketing gurus say it’s about building brand awareness, and it is to some extent. But if you have been in the business long enough, you’ll know that measuring brand effectiveness can be very expensive and time consuming. There are a lot of companies out there that provide these services such as Nielson Buzz Metrics, but be warned – only if you’re willing to spend the big bucks.
Don’t get me wrong, BRAND is important, but like any sales or marketing person will say “Show me the money!”

So how can we leverage off social networks and actually take some ROI?

I have a theory and as cliché as it might sound, it’s about getting personal and understanding the “4 core elements” of personality groups and targeting them based on their characteristics.

If you are a marketer or not, most companies target their databases into areas that are functional, beneficial and emotionally appealing – which is mostly known as the value proposition. But before that is concluded they break their databases down into segments which are usually based on primary and secondary research.

Online segmentation is however measured differently as other elements come into play such as time spent, bounce rates, etc. This can be very difficult to do and is also extremely time consuming.
But what if there were another way to segment and target a core set of consumers online based on your value proposition? I believe you can – through social networks.

I strongly believe that the future of online targeting will be based on a person’s characteristics.

Here are some advantages:

Personalised communication strategies for campaigns
Greater understanding of behavioural patterns
Making each experience relevant, personal and engaging

Social Personality
Now here comes the cliché part, based on astrology (I know, for all you men out here banging your heads against the wall, there is some logic behind this) you can “assume” all people share common characteristics based on their element sign.

These are broken down into 4 elements:

Fire = Leo, Aries & Sagittarius
Are known to be; irresponsible, impatient, boastful, positive, extraverted, active, creative, ingenious, dynamic, highly energetic, outspoken, fiery temper, passionate, emotionally intense

Water = Scorpio, Cancer, Pisces
Are known to be; deeply intuitive, imaginative, emotional, reserved, not gregarious, exceedingly passionate, self pity, sensitive, pessimistic, overly vague, secretive

Earth = Capricorn, Virgo, Taurus
As known to be; stable, practical, realistic, cautious, hard-working, dependable, highly materialistic, inhibited, introverted, down to earth, calm

Air = Gemini, Libra, Aquarius
Are known to be; free spirited, philosophical, intellectual, open minded, idealistic, adventurous, restless, unpredictable, interactive, extraverted, emotionally aloof, opinionated

Even if you don’t believe in astrology – it’s about finding the right set of ‘people characteristics’ for your product or service. Understanding the personality that wants or needs your products or services is important and knowing how to leverage on that.

Because at the end of the day, they will be your distribution channel when it comes to word of mouth or recommending your product or service to other people online and offline.

So having the right personality representing your brand will be just as important as the way you communicate across all channels.

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One Response to “Making Social Networks Personal”

  1. Cari says:

    Companies definitely need to be finding the right people to spread their message, but I think the foundation of that is finding the right people to have conversations with. If you want people to have any kind of relationship with your brand, you need to be talking to them.

    You mentioned Nielson Buzz Metrics when talking about building brand awareness; we are starting a buzz marketing company that is very similar to them, except we are much less expensive because we focus on small and medium companies. For companies that don’t have the time or knowledge, we get involved in relevant online conversations on blogs, forums, message boards, etc.

    We will also be releasing a consumer version of our software in the next couple months that will allow companies to self serve.


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