Yahoo! is going to start making some their new website analytics tools available over the next few months. After it’s acquisition of IndexTools last May, Yahoo! has been working hard to develop and perfect their new service, simply named Yahoo! Web Analytics, which will provide feedback for e-biz owners, advertisement and marketing agencies, and online merchants. Complete with real time data, evaluation tools and even insights on how to adjust individual website designs to draw more traffic, this new service will help e-businesses convert more visits to sales and trim down marketing costs as well.

Yahoo! has once again proven why they are Google’s top competitor. For small businesses, Yahoo! will provide real time “enterprise level data” on their e-store including products and marketing. The Custom Microsite service provides tools to track and analyze how visitors spend their time on a merchant’s website and give owners a better idea of how to plan online branding and make their website more user friendly. The third part of Yahoo! Web Analytics, called “Yahoo! Open Strategy” (YOS) is for the developers. It was designed to provide API users with “analytics-enhanced reporting” in order to better understand user engagement and habits. These will be custom made reports and allows developers and e-biz manager follow the latest trends and visitor behaviors.

Yahoo! Web Analytics boasts ten specific services and benefits:

An Executive Dashboard which allows managers to customize the metrics, benchmarks and gauges in order to track progress, identify issues and set achievable goals. What I like about this feature is that every employee can have their own dashboard if you want them to. Personally I would stick with strictly management access, but the point is that you have a choice.

Custom Reporting Wizard allows managers to organize reports and include/exclude data according to what your business needs are.

Advanced Campaign Management measures CPC, CPM, CPA and ROI of each form of advertising. Because it’s real-time information, managers can adjust their budget, and organize reports as needed.

Real Time Segmentation analyzes each customer demographic and segment individually. This will permit managers to view how website visitors are responding to landing pages, campaigns, layouts and calls to action. It also enables managers to identify target groups of visitors so that they can better utilize their marketing budget.

The Live Cost Analysis compares search engine prices from Google, Yahoo! and MSN and integrates the data from revenue on your website, measures your paid search ROI and analyzes keyword effectiveness.

Managers can also analyze purchasing patterns, track product and product combination sales as well as preview their carts and suggest additional items they may be interested in with Yahoo!’s Merchandise Reporting feature. Reports can be created to track cancelled or changed orders and calculate your campaign’s profitability.

Scenario Analysis actually allows mangers to track visitor paths, behavior, and task completions allowing managers to redefine processes for the future as well as how those would have worked well in the past. This goes hand in had with the Advanced Path Analysis feature which allows managers to view popular user paths as a branched map.

Yahoo! Web Analytics allows managers to view and compare multiple reports side by side with their Comparative Reporting feature. Managers can bookmark reports and analyze their history to improve future processes and campaigns.

Marketing Workflow Management allows internet marketing managers to monitor the website and manage reports. This feature allows you to see how random and planned events (such as power failures, website changes or holidays) can affect website traffic. It will also send out an email alert to bring any changes to the manager’s attention. Colleagues can communicate, share notes and reports on their dashboard as well.

Popularity: 52%

When iPhones first came out the demographic was mainly affluent professionals ages 20-35. But with iPhones being increasingly accessible to the middle class and teens, more and more people are hooking themselves up with one. This is significant for e-biz owners because according to M:Metrics, more people use the iPhone to surf the net than any other mobile browser in the USA. The New York Times also reported that 58.6% of iPhone owners used their device to access and use a search engine. There are also over 350,000 iPhone in service in Europe (2007) making it #2 on the top most used mobile browsers. In the USA, people actually perform 5000% more Google searches on their iPhone than any other internet capable phone users combined.

But that’s not all. I don’t know about the rest of the world, but here in the USA teenagers have astronomical amounts of buying power. Not only do they hold their own part time jobs, but they also have tremendous influence over their parent’s purchases. According to the US National Center for Education (2008), there are approximately 15 million high school students and 8% of them (or 1.2 million) own an iPhone. In spring of 2008 about 9% of teens who did not already own an iPhone wanted to buy one. In six months that number jumped to 22%. Out of all the students who planned on purchasing a new phone in the next six months, 33% of them specifically said they wanted an iPhone.

Anyone in the marketing field knows that technology such as smart phones and the internet have become important parts of teenage life. They are incredibly dependent on these as an intricate part of their lives in school as a learning tool, socially outside of school and for recreational browsing. Granted they aren’t the only customers that businesses should cater to, but they are the immediate future of internet browsing and purchasing. Their habits are the future habits of America.

So the question remains: Do you have an iPhone friendly website?

With phones being so much more than just phones, it’s important that websites and bloggers ensure they are iPhone compatible. By either making your current website iPhone compatible or setting up an additional iPhone compatible website, you are making yourself more accessible to customers. Not only that, but your original site will collect more quality links for it.

There are two problems that iPhone users face when using their mobile browser. The first is a download speed that is slightly slower than their desktop counterparts. The second is the small screen resolution of only 320×480. Website managers need to develop a site that loads quickly and doesn’t force users to scroll through the page as much. They can do this by reducing (or eliminating) any unnecessarily large pictures, Flash or “heavy” content from the new/updated website. Also, many websites are optimizing, coding and configuring themselves to work with iPhones accelerometer so that different content can be displayed by holding the iPhone different ways.

It’s also a good idea to start developing some relevant iPhone apps. Applications for the iPod are relatively inexpensive and they are a huge market right now. In economically hard times, the iPhone apps can be considered a small, affordable luxury and provide the user with news, games, weather, music or whatever. Creating your own application not only helps to drive traffic to your website, but can make you a little extra on the side as well.

There are websites that can help you build apps and configure your website for use on the iPhone as well as other smart phone brands. However, you may at some point reach a point of difficulty that a professional becomes necessary. Whatever you decide keep in mind that the iPhones have been and will most likely to remain the most popular mobile browser in the world. But after the iPod phenomenon, did we really expect anything less from them?

Popularity: 40%

Cyber criminals certainly leave no stone unturned. They have now started to use our own traffic impetus against us by monitoring Google Trend during peak sear hours. What are the looking for? Webroot issued an advisory recently stating that hackers are gathering the top news stories, videos and searches from Google Trends and posting on their own faux blogs. The Director of Threat Research at Webroot, Paul Piccard stated:

“These highly relevant news stories and videos are being posted to the hackers’ fake blogs to increase the site’s Google search rankings.”

Webroot went on to state that “These fraudulent blogs contain several video links about the news story for which the users were originally searching. Once a user clicks on one of the video links, they are prompted to download a video codec that downloads a rogue antispyware program designed to goad the user into purchasing an illegitimate program that may put their personal information and data at even greater risk.”

The motivation behind all this is not surprising. There’s a lot of money to be made and according to Dancho Danchev, an independent security consultant and cyber threat analyst, ten or more malware blogs can start to appear in the top ten result pages in less than an hour. “Upon clicking the link, the user is exposed to the typical ActiveX Object Error message that is attempting to trick them into installing TrojanDownloader:Win32/Zlob.AMV with 10 out of 36 AV scanners currently detecting it (27.78%).” stated Danchev.

Granted, black hat is nothing new. What is unique is the fact that by using this ongoing research technique cyber criminals actually have a better chance of increasing their traffic and getting users to purchase their malware-ridden products.

How can you protect yourself? Webroot gives these five tips:

1. Always have a current version of antispyware, antivirus and firewall product;

2. Never download free product or purchase them from unknown Web sites and vendors, or peer
to peer networks;

3. Download videos and other multimedia files only from known and trusted Web sites or blogs;

4. Make sure the computer is up-to-date by always installing the latest Microsoft or Apple
security updates; and,

5. Use a credit card that has sufficient fraud protection when shopping and never use a debit
card online.

Popularity: 53%