When iPhones first came out the demographic was mainly affluent professionals ages 20-35. But with iPhones being increasingly accessible to the middle class and teens, more and more people are hooking themselves up with one. This is significant for e-biz owners because according to M:Metrics, more people use the iPhone to surf the net than any other mobile browser in the USA. The New York Times also reported that 58.6% of iPhone owners used their device to access and use a search engine. There are also over 350,000 iPhone in service in Europe (2007) making it #2 on the top most used mobile browsers. In the USA, people actually perform 5000% more Google searches on their iPhone than any other internet capable phone users combined.

But that’s not all. I don’t know about the rest of the world, but here in the USA teenagers have astronomical amounts of buying power. Not only do they hold their own part time jobs, but they also have tremendous influence over their parent’s purchases. According to the US National Center for Education (2008), there are approximately 15 million high school students and 8% of them (or 1.2 million) own an iPhone. In spring of 2008 about 9% of teens who did not already own an iPhone wanted to buy one. In six months that number jumped to 22%. Out of all the students who planned on purchasing a new phone in the next six months, 33% of them specifically said they wanted an iPhone.

Anyone in the marketing field knows that technology such as smart phones and the internet have become important parts of teenage life. They are incredibly dependent on these as an intricate part of their lives in school as a learning tool, socially outside of school and for recreational browsing. Granted they aren’t the only customers that businesses should cater to, but they are the immediate future of internet browsing and purchasing. Their habits are the future habits of America.

So the question remains: Do you have an iPhone friendly website?

With phones being so much more than just phones, it’s important that websites and bloggers ensure they are iPhone compatible. By either making your current website iPhone compatible or setting up an additional iPhone compatible website, you are making yourself more accessible to customers. Not only that, but your original site will collect more quality links for it.

There are two problems that iPhone users face when using their mobile browser. The first is a download speed that is slightly slower than their desktop counterparts. The second is the small screen resolution of only 320×480. Website managers need to develop a site that loads quickly and doesn’t force users to scroll through the page as much. They can do this by reducing (or eliminating) any unnecessarily large pictures, Flash or “heavy” content from the new/updated website. Also, many websites are optimizing, coding and configuring themselves to work with iPhones accelerometer so that different content can be displayed by holding the iPhone different ways.

It’s also a good idea to start developing some relevant iPhone apps. Applications for the iPod are relatively inexpensive and they are a huge market right now. In economically hard times, the iPhone apps can be considered a small, affordable luxury and provide the user with news, games, weather, music or whatever. Creating your own application not only helps to drive traffic to your website, but can make you a little extra on the side as well.

There are websites that can help you build apps and configure your website for use on the iPhone as well as other smart phone brands. However, you may at some point reach a point of difficulty that a professional becomes necessary. Whatever you decide keep in mind that the iPhones have been and will most likely to remain the most popular mobile browser in the world. But after the iPod phenomenon, did we really expect anything less from them?

Popularity: 40%

Proper SEO and SEM techniques are often things that marketing managers have to learn themselves. They certainly weren’t teaching it when I graduated college back in 2005. No matter how much we research or how hard we try, it’s all too easy to find ourselves in some sticky situations by doing things we never knew were wrong. I’m talking of course, about Black Hat SEO practices. Here’s a list of things (in alphabetical order) everyone should avoid in order to keep their website from being banned from every major search engine out there. You’ll notice that a lot of ideas listed below are simply a matter of good ethics or common sense, but just in case you didn’t get the memo…

Astro-Turfing
Don’t launch a fake PR campaign or create a social networking upheaval based on false information just to generate traffic to your website.

Celebrity Look-A-Likes
When someone posts blogs, or creates blogs and forums under the name of someone significant. By “significant” I mean either a celebrity or someone who is well recognized in their industry. This celebrity impersonator will usually post comments or blogs that are damaging to a competitor. A less illegal, but certainly just as immoral act would be if an industry guru posted discouraging comments on their competitor’s site anonymously to ultimately drive traffic back to their own website.

Cloaking
Another form of misrepresentation. It’s when you are Showing one set of keywords and content to spiders and bots and a separate set of content to visitors.

Code Swapping
Other wise known as the “old switcharoo.” This is when companies take a top ranking page URL (usually one they’ve purchased) and swap it around so that it shows a different page that benefits their business. This is almost always a temporary fix, so it doesn’t make much sense to swap code if you don’t need to. Most companies have legitimate reasons to swap around their code if they are changing their business model or even owners. However, swapping code for the purposes of duping search engines is against the rules.

Doorway Site
Similar to gateway sites, but instead of having a link or redirection tool that the user follows, the user actually never even sees the doorway site. It’s just a fake page used to trick spiders into indexing the main page higher up on the SE.

Gateway Site
These can be identified as web pages with practically no content in them except for some (possibly hidden) keywords. They usually have some sort of text in the center or up top that says: “Click here to enter” They have no use to the web surfer, and their purpose is to simply rank high in SE results so that people can click on that link and be taken to the real website, which may not rank as well or have scammy content.

Google Bombs
Remember when you learned that if you Googled “miserable failure” George Bush’s website would pop up at the top of the SE list? That happened because hundreds (thousands?) of people linked Dubbya’s Whitehouse homepage to their websites by hyperlinking the words “miserable failure”. That was just a collective joke, but when one person Google bombs it can get them penalized or even banned – and that’s not funny. A website owner can create a Google bomb by hyperlinking the same (usually irrelevant) text to the same URL on various other websites. This will allow them to jump up in ratings when people Google that keyword. That is, until they get banned.

Google Bowling
Google bowling is essentially sabotage. It’s when a company links SEO spam links to a competing company’s website in hopes that Google will penalize or banish their competitor.

Invisible text
Not commonly used anymore since it’s easy to get caught. It’s when irrelevant keywords and phrases are hidden on a webpage by either making them incredibly small, hiding them in the html code of the page, or making them the same color as the page’s background.

Keyword and Meta Tag Stuffing
When companies fill up their web page with as many keywords and meta tags as possible in a pathetic attempt to get better SE Ratings it’s called stuffing. Typically they are hidden, but many times they aren’t. Fortunately Google doesn’t view this as “quality content” and it won’t work.

Mirror Sites and Purchasing Expired Domain Names
Sure, those expired sites may have great page rankings, but by using multiple websites and using them as mirror sites, (or websites with the same content, but different URLs) and to create backlinks to your original site, you’re making yourself a likely candidate for dismissal and penalties.

Page Hijacking
This involves creating a duplicate site of an existing website which will ultimately redirect users to an unrelated website. This specific tactic is often used to download malware and spyware on to users’ computers once they have reached the hijackers website. Whether or not the real website is malicious, this tactic will still get you banned.

Scraper Sites
Otherwise known as “Made for Adsense” (MFA) sites. These websites use automated programs that steal and amalgamate various content from top ranking websites in order to create original looking content for themselves or a third party.

Spam of All Kinds
There’s a few kinds of spam that we’re talking about here. Most of these are blantently unethical, like comment spam or spam pages, but others like “wiki spam” were used commonly simply because the marketer didn’t know better.

Blog Spam (Splogs) are essentially “link farms” (a colony of web pages that all reference each other) and are created for the sole purpose of spamming other blogs and driving traffic to either their own website or another “main” website that the spammer owns. They can do this by placing links, keywords and hyperlinked text on random blog sites. It is often a source of comment spam.

Comment Spam is when a company posts comments in the blog, forum, wiki page, guestbook or articles section of a high-ranking website in order to improve their own standings on a search engine. They are usually obvious to anyone to sees them. They may or may not be relevant to the discussion, they usually contain some kind of link or information that leads the reader back to the spammer’s website, and they are chock full of keywords making it even more conspicuous.

Spamdexing or Referrer Log Spam. This works on the basis that when a web surfer accesses one website through a link on another website, the website that originally “referred” the link is entered into a referrer log. This is essentially a list of websites that have referred people to that site and is usually displayed publicly on a special “links” page. Sometimes the referrer will employ the use of software to automatically and arbitrarily access a large amount of websites over and over again creating numerous amount of backlinks through these referrer index logs thus improving their page rank.

Wiki Spam. Wikipedia started using “nofollow” values in their html code back in 2005 because of this black hat tactic. It’s when website owners/managers use the open edit capabilities of wiki pages in order to backlink to their own website. While users can still follow these links, they will not affect the website’s rank on Google since Google’s algorithm is designed to ignore “nofollow” links.

Final Word on Black Hat SEO
About a year ago some major companies were caught using interns to do some Astroturfing. (I remember one company was Amazon’s Shelfari. I know there were some others but I can’t find a record of them anywhere.) They hired on interns, told the interns to post spammy blogs on other people’s sites and when they were caught, the companies basically told everyone that they knew nothing about it and blamed everything on the interns. Although these companies recovered in the Google rankings fairly quickly, their reputation with customers and blog owners remained bruised for a lot longer.

The general rule of thumb is to be careful and do your research. If you’re trying a new SEO method or your not sure about something ask someone who probably does know. Hiring a professional SEO/SEM company is always a good idea - just make sure they have a “No Black Hat” policy. If you do find yourself banned or penalized by a search engine, don’t panic. Banishment isn’t necessarily final and neither is falling in rank. Contact the search engine and find out why then work with them to correct the problem. You’ll usually find that they’re pretty reasonable. They know that most SEO/M managers don’t do these things on purpose and don’t want to be tagged as a Spammer or Black Hatter. Unless of course, they were going to change careers anyway.

Popularity: 41%

There’s a global financial storm brewing and it’s just getting started. Here in the USA we’ve got a subprime mortgage crisis, rising gas and energy costs, (I know, I know. Our gas prices are lower than most of the world - but it still hurts,) overall inflation due to those rising gas and energy costs, and the bankruptcy of some of our major financial firms. Just this week the USA Government made a very controversial move by bailing Freddie Mac, Fannie Mae and AIG out of trouble. The bust of these major financial companies has even affected India’s recently booming economy, where most of those troubled firm’s IT positions were outsourced to. Russia’s Micex index fell 25% which is the largest financial crisis they’ve experienced since 1998. I’m also sad to say that Japan, Vietnam, Europe and many others are either heading for or already engulfed in a similar economic crisis situation.

Luckily, for those who are running their business online, the internet could act as a kind of “flotation device” in which we can ride out the storm. Don’t get me wrong, the seas of our global economy will still be fairly rough, but online businesses can make it through if they play their cards right. So far US technology stocks have not been reduced to ash the way other industries have. In fact Microsoft, Apple, Google, Yahoo and IBM are all in very good financial health right now. Internet usage is up due to an increase in telecommuting and job searches. Which also suggests that the search demand is growing (or at least not shrinking) too. Granted increased searches and traffic don’t necessarily add up to increased sales if people are just searching for new jobs. However since internet businesses don’t have any major connections to the financial industry they automatically gain more faith from investors and consumers. Also, the internet is notorious for bargain hunters looking for good deals on essential (and even some non-essential) items. The trend towards consumers purchasing less from the brick-and-mortar counter parts of online stores should increase dramatically. In short, there may be less frivolous spending going on in the near future, but more of what sales do occur will be online.

Also, as our new “Net-Gen” gets older and starts to flood the workforce, we should see many new innovations, uses and opportunities for the internet to boost our economy. We should see an increase in consulting, freelance and contract workers as people start their own home based businesses. Internet jobs won’t pay what they used to as companies try to grab the cheapest talent possible, but there will be work nonetheless. Online businesses have super low start up rates by nature so if you haven’t already, find your forte and hit it.

If you already own an online business, be sure to play it smart. This doesn’t necessarily mean play it safe all the time though. It’s better to take a risk on a project that has a more predictable or quicker return on investment, as opposed waiting until something “better” comes along. Stagnation is very dangerous in times of recession. It’s also better for the global economy as a whole for business to take care of themselves and invest their time and attention wisely.

Also, now is a good time to closely analyze your overall financial picture. If you don’t think, or don’t know if you can weather out the next year or so, you should either cut your expenses and ultimately jobs, or invest in growth (the smarter and more responsible of the two options). Invest in traceable advertising and marketing to make ensure you’re not spending more money than you need to. SEO, pay-per-click, email blasts, webvertising are all intelligent choices for online marketing. Just remember to use offline marketing wisely and keep your offline and online marketing mixes fairly consistent.

Popularity: 16%

There are two kinds of titles that you should be thinking about: Your web page title and your Headline Title.  They can be separate or one in the same, depending on what kind of website/blog you have.  Both can put you at the top of a search engine list if done right.  

Website and Web Page Titles
Your website title is one of the first things that major search engines look for when ranking your page. When your title and description accurately reflect your content, (which should also be fabulous,) it drastically improves the chances that your web page rank will rise like fresh baked blueberry muffins. That’s not enough though. You’ll also need a website title that’s noticeable and makes people want to know more and click through to your site.

Think local. If your business is in London, make a specific appeal to London and the surrounding area. People all over the world will still want to view your website for its valuable information. However, it makes good business sense to make a local appeal too since people are more comfortable making purchases from companies that are close by.

List your business name and some important keywords in your title. Small and New businesses list keywords first. Larger and well known businesses can list their name before the keywords. i.e.: A small business may write: Best gourmet coffee in Maine at Schmoe’s Joe. While a larger company may say: Schmoe’s Joe: Best gourmet coffee in Maine.

For every page on your website, use a different tagline with keywords that you know people will look for. i.e.: Schmoe’s Joe: About Our Gourmet Coffee Company, Schmoe’s Joe: Buy Gourmet Coffee Online, Schmoe’s Joe: Gourmet Coffee Accessories.

Website titles should be as short as possible. Don’t try to squeeze ten keywords in to one headline. You are more likely to get better results with one or two quality keywords than you will with half a dozen of them. This is mostly due to the fact that web surfers are looking for instant information. They don’t typically read that much into a headline anyway. In order to get lots of quality keywords associated with your site, use the method above and put a different keyword in the title of every page.

Content, Blog and Article Headlines
According to John Caples, author of “Tested Advertising Methods,” There are three major types of titles that attract the most clicks:

1) News Headlines:
It is human nature to seek out information and find out what is happening in their world. News headlines offer objective facts which make readers feel more knowledgeable and in control of their environment. Examples are: “Celebrity Searches Lead to Malware” “New Remote Application Available for iPhone and iPod” and “Buy New Wii at Discount Stores”

2) Curious Monkey:
Everyone has a little curious monkey inside their head distracting them from the task at hand and telling them to click on the video of the skateboarding dog. Headlines like “Cat Declared Hero” “$80M Disaster” or “Bubble Boy Lives!” can get people’s attention pretty quickly.

3) Self Interests:
This is the most effective since readers are interested in things and ideas that they will personally benefit from. It appeals to a need, a want or an ego. For instance: “Learn Spanish in Two Weeks” “Retire Ten Years Early” or “Affordable Mansions”

When appealing to the “self-interest” spectrum, beware of overuse. Consumers and web surfers have become fairly desensitized to marketing and advertising on the internet, if not extremely wary and cynical. Over-sell it and they may think you’re a scam operation. There needs to exist a delicate balance between a quality product and an intelligent, subtle yet strong appeal to their ego and desire. It all comes down to finding what kind of tone your demographic responds to. Do they want something edgy and fresh, subtle and intelligent, or maybe they are more likely to click on a headline that is funny and bizzare

Remember, you don’t have to be #1 on the search engine’s list to get the most clicks.  It’s better to have a few high quality keywords and an appealing headline than a title that is too vague or contains too much information.

Popularity: 39%